Terms & Conditions

1. Public Policy Protection
   This policy guarantees we follow local, regional, and international laws to safeguard the public interest, promote openness, and defend ethics. Following these policies improves our community and government relations.
2. Child Protection Policy
   By preventing and responding to child abuse, neglect, and exploitation, this policy protects children. All staff get child protection training to protect vulnerable children in our activities.
3. Complaint Policy
   Our complaint process resolves employee, client, and stakeholder issues fairly, quickly, and efficiently. We investigate and resolve complaints with respect for all parties, confidentiality, and dignity in an open and simple process.
4. Corporate Social Responsibility (CSR) Policy
   SAM Security and Services Ltd. aims to be a responsible corporate citizen by incorporating social, environmental, and economic considerations into our business strategy. This policy describes our charity, sustainability, and community development. Our goals match the societal benefits of employee CSR participation.
5. Drug/Alcohol Policy
   We ban drug and alcohol usage in the workplace for safety and productivity. This policy ensures safe and responsible employee behaviour. The company maintains a professional and healthy workplace by enforcing rules and helping employees with substance use issues.
6. Ecological Policy
   Our ecological policy is to reduce environmental effect. We promote energy efficiency, water conservation, and waste reduction. Eco-friendly activities help us meet global sustainability goals by lowering our carbon footprint and protecting natural resources.
7. Equal Opportunity Policy
   We promote an inclusive, egalitarian, and diverse workplace for all candidates and employees. This policy bans race, gender, age, handicap, religion, sexual orientation, and other types of discrimination. We ensure equitable opportunity for success and growth through recruitment, progression, and career development.
8. Health and Safety Intent Statement
   Our top priority at SAM Security and Services Ltd. is client and employee safety. This intent statement states that we will implement safety measures, identify risks, and train to ensure workplace safety. We minimise risks and follow health and safety requirements to protect everyone.
9. Safety Policy
   Our policy promotes danger assessment, appraisal, and mitigation to protect employees, contractors, and visitors. We advise on emergency response, PPE, and equipment. We promote safety so all employees may prevent accidents.
10. Individual Working Alone Policy
    This regulation protects solo workers in dangerous environments. Included are emergency action plans, communication protocols, safety inspections, and risk assessment. We prioritise solitary labourer safety with this policy.
11. Media Management Policy
    Our media management policy ensures brand values and strategic goals are met in all media engagements. It oversees media queries, press releases, and social media. This technique protects the company’s brand and media integrity.
12. Quality Policy
    We aim to exceed customer expectations with great services. This policy sets quality standards for all operations and explains our continuous improvement plan. Compliance with regulations, industry standards, and consumer satisfaction is monitored.
13. Sexual Harassment Policy
    Our commitment to a sexual harassment-free workplace is shown by this policy. We have clear reporting guidelines and condemn all sexual misconduct. Our policy describes how complaints are handled and how preventive measures and training promote a respectful workplace.
14. Smoking Policy
    Our smoking policy restricts smoking to restricted areas to protect clients and staff (14). Our workplace is smoke-free where smoking could harm health or safety. The regulation protects non-smokers from hazardous substances, ensuring a clean and comfortable environment.
15. Training and Development Policy
    By offering career growth, skill development, and training, we value employee development. All employees have the means and assistance to develop and learn under this policy. We match our training programs with company goals to boost performance and career success.
16. Workplace Violence Policy
    Our workplace violence policy prohibits physical, verbal, and psychological abuse. We impose clear reporting requirements and assess violent events. This policy addresses violence and conflict to ensure a safe and supportive workplace.
17. Recycling and Waste Policy
    We encourage recycling and garbage management. We reduce our environmental effect by reducing, reusing, and recycling. All employees must separate and dispose of trash, which supports our sustainability and resource saving efforts.
18. Accident or Incident Investigation Policy
    A thorough accident or incident investigation is required to determine the causes and prevent future incidents. We recommend proactive safety and danger detection. To protect workers, this approach involves data analysis, corrective actions, and preventive measures.
19. Social Media Policy
    This policy requires social media users to follow the company’s goals and values. It separates personal and business social media to safeguard the company’s brand and privacy. This rule ensures professional and respectful social media exchanges.
20. Anti-Bribery Policy
    We conduct business with the utmost honesty and ethics. Our anti-bribery policy prohibits extortion, corruption, and unethical activity. The policy promotes transparency, accountability, and fair business practices, as well as infraction reporting.
21. Business Ethics Policy
    Our company makes ethical decisions under this policy. We ensure business dealings are transparent, honest, and ethical. Our team must follow high ethical standards to treat clients, partners, and stakeholders fairly, follow laws, and show respect.
22. Covid-19 Policy
    This COVID-19 policy protects visitors, clients, and staff. Distant work, cleanliness, social distance, and PPE are discussed. We follow health rules to protect everyone.
23. Modern Slavery Policy
    In our company and supply chains, we fight modern slavery and human trafficking. We use strict due diligence measures to avoid endorsing exploitative practices. We promote ethical sourcing and transparency to end modern slavery.

They reflect our commitment to ethics, community engagement, and employee and client well-being.